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IT-ITES | Technical Support Executive – Voice

15,000 - 25,000 p.m | Under Graduate | Chennai

Velachery

Gender : All | Age Limit - 20-30 | Openings - 10 | Experience - Fresher
Posted Date: 20-09-2023
Open Until : 30-09-2023

Description


Hiring Fresher's (US Voice Process) - Chennai
iSource IT Enabled Services

Job description

Roles and Responsibilities

Making outbound calls to patients or insurance companies to follow up on unpaid medical
claims.
Ensuring all patient and insurance information is accurate and up-to-date in the system.
Verifying insurance eligibility and benefits for patients.
Identifying and resolving any claim rejections or denials.
Documenting all calls and actions taken in the system.
Meeting daily or weekly targets for number of calls made and claims resolved.
Collaborating with other departments within the organization to resolve complex issues. Participating in training programs and meetings to improve knowledge and skills. Adhering to all applicable laws and regulations, including HIPAA and company policies.
Performing other duties as assigned.
Supporting management in other areas of the revenue cycle as needed.

Work Location: Chennai, Velachery

Work Timing: 06:30 PM to 03:30 AM (Sat & Sun Fixed Off)

Food: Dinner will be provided.

Process: US Healthcare

Shift: Night Shift


Who can apply

1. Any Graduates.

2. Should possess good communication skills.

3. Willingness to work from the office and in Night shift. U.S. timings.

4. Understand the client requirements and specifications of the project.

5. Should be ready to give commitment for at least 2 years


Interested candidates please walk-in into the below venue

Time: 12 PM

Monday-Friday


iSource ITES Pvt Ltd,

1st Floor, No.120, Mpl Silicon Towers, 23/1, Velachery - Tambaram Main Rd, Ram Nagar South, Thanthai Peri, Chennai, Tamil Nadu 600042

https://goo.gl/maps/xP8V71w3grnUtoEr8

Mail ID: hr@isourceindia.com
Role: Customer Success - Other
Industry Type: Analytics / KPO / Research
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate

Skills

  • Applied Cloud Computing


Apply now

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